Terms of service

Terms of Service

Last Updated: June 2026

Welcome to our store. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make purchases.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

We offer a variety of products, including custom and ready-made items.

  • Product images are for reference only.
  • Slight variations in color, size, or appearance may occur due to screen settings, manufacturing processes, or the handcrafted nature of certain products.
  • We continuously improve our products and reserve the right to make changes without affecting overall quality.

3. Product Quality

We are committed to delivering high-quality products. Every order undergoes quality inspection before dispatch to ensure it meets our quality standards.

4. Order Processing

  • Orders are processed after successful payment confirmation.
  • Production and dispatch times may vary depending on the product.
  • Estimated production or shipping times shown on individual product pages are for guidance only.

5. Shipping

Delivery times depend on the destination and courier service.

We are not responsible for delays caused by:

  • Courier service interruptions
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Incorrect shipping information provided by the customer

Customers are responsible for providing accurate delivery details.

6. Returns & Refunds

Some of our products are made to order or personalized.

  • Orders cannot be cancelled once production has started.
  • Returns or replacements are accepted only if the item received is damaged, defective, or incorrect.
  • Any issue must be reported within 48 hours of delivery with clear photos or videos for verification.

7. Warranty

We stand behind the quality of our products.

However, warranty does not cover damage resulting from:

  • Improper installation or handling
  • Misuse or negligence
  • Accidents or physical damage
  • Normal wear and tear
  • Exposure to harsh chemicals or extreme conditions
  • Unauthorized modifications

8. Intellectual Property

All product designs, artwork, logos, images, graphics, and website content are the property of our company or their respective owners.

Unauthorized copying, reproduction, resale, or distribution is strictly prohibited.

9. Limitation of Liability

Our maximum liability shall not exceed the purchase price of the product.

We shall not be liable for indirect, incidental, or consequential damages arising from the use of our products.

10. Privacy

Customer information is collected only to process orders, provide customer support, and arrange shipping. We do not sell or misuse customer information.

11. Governing Law

These Terms of Service are governed by the laws of India.

12. Contact

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.